You’ll receive an email message in your inbox with the log file attached that you can forward to your admin. If your administrator asks for your device's log, or you're looking to technical details about your device's synchronization, use this action. Select the device you want to log > Enable logging This is an increasingly important requirement as more businesses adopt a 'bring your own device' approach to phones and tablets. If you’ve configured a new device and can't see it in the list, check the Exchange ActiveSync settings on the device. Microsoft Intune can remove email data from Outlook for iOS and Android, while leaving any personal email accounts intact (whether the device is enrolled or not). However, you can refresh the list manually using this option. The list of mobile devices that are syncing with your mailbox is updated automatically. Select the device you want to refresh > Refresh Select the device you want to remove > Deleteĭelete removes the sync partnership and delete the device from your mailbox. Select a mobile device from the list > EditĮdit displays info about the device, including the device name, type, and the last time the device connected to your mailbox.
To use any of the options shown in the table below, move your cursor over a mobile device in the list and then select a button.
To get to the Mobile devices page, select Settings > View all Outlook settings > General > Mobile devices. Note: Haven't set up email yet? See Set up email on your mobile device later in this article.
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